Submitting a
Maintenance Request
Log in to the USH Resident Portal
- Select the Resident Resources tab
- Select Submit Maintenance Request
- Follow the prompts accordingly
In-unit How-To Guides
This page provides helpful guides and instructions to answer common questions about your building’s features.
Thermostat How-To
Watch one of these videos to learn how to properly operate your thermostat based on the pictures below.

Honeywell
Pro Thermostat
Watch Video 
Honeywell
T6 Pro Smart
Watch Video 
Honeywell
Focus Pro
Watch Video Below, you’ll find How-To videos
for your in-unit amenities and appliances!
clogged toilet
Watch this video for steps to take if your toilet clogs or overflows.
Stove & oven
Watch this video to properly use your in-unit stove and oven!
dishwasher
Watch this video to learn how to properly use your in-unit dishwasher!